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Amazon might own your doctor’s office after latest acquisition

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Amazon might own your doctor’s office after latest acquisition

Enlarge (credit: NurPhoto / Contributor | NurPhoto)

When Amazon launched Amazon Care to its employees in 2019, the goal was to test the product before rolling it out nationwide. After that rollout happened earlier this year, Amazon CEO Andy Jassy told Insider that the expansion would "fundamentally" change the health care game by dramatically enhancing the medical-care process. He predicted that patients in the future would be so used to telehealth and other new conveniences that they'll think that things like long wait times and delays between in-person visits commonly experienced today are actually "insane."

Now, The Wall Street Journal reports, Amazon has gone one step closer to that future by agreeing to a $3.9 billion deal to purchase One Medical, a company that operates a network of health clinics. With this move, Amazon will expand the number of patients it serves by gaining access to "a practice that operates more than 180 medical offices in 25 US markets and works with more than 8,000 companies to provide health benefits to employees, including with in-person and virtual care."

Echoing Jassy's enthusiasm, Neil Lindsay, Amazon Health Services' senior vice president, told WSJ that the company thinks "health care is high on the list of experiences that need reinvention." Purchasing One Medical is a way for Amazon to break further into the $4 trillion health care industry at a time when Amazon's revenue is down and costs are up.

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