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T-Mobile switches users to pricier plans and tells them it’s not a price hike

NewsTech

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Reading time: 1 min.
The T-Mobile logo on the doors of a T-Mobile store.

Enlarge / A T-Mobile store on April 3, 2020, in Zutphen, Netherlands.

T-Mobile is moving people to newer, more expensive plans starting with the November bill cycle unless customers call the company to opt out, according to multiple reports.

The forced migration surfaced on Reddit two days ago and was confirmed by The Mobile Report, which published portions of leaked documents indicating how the plan changes will be implemented. T-Mobile also confirmed the change to CNET, telling the news site that "there will be an increase of approximately $10 per line with the migration."

"We're always looking for ways to give our customers more from our services so we're moving a small number who were on older rate plans to newer plans that will deliver them enhanced features," T-Mobile told CNET.

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