AI firms’ pledges to defend customers from IP issues have real limits

Enlarge / The Big Tech groups are competing to offer new services such as virtual assistants and chatbots as part of a multibillion-dollar bet on generative AI (credit: FT)

The world’s biggest cloud computing companies that have pushed new artificial intelligence tools to their business customers are offering only limited protections against potential copyright lawsuits over the technology.

Amazon, Microsoft and Google are competing to offer new services such as virtual assistants and chatbots as part of a multibillion-dollar bet on generative AI—systems that can spew out humanlike text, images and code in seconds.

AI models are “trained” on data, such as photographs and text found on the internet. This has led to concern that rights holders, from media companies to image libraries, will make legal claims against third parties who use the AI tools trained on their copyrighted data.