Microsoft is reportedly working on an AI-powered Xbox chatbot to help automate game refunds and support queries. At least, that's what The Verge is said to have heard from sources familiar with Microsoft's plans. According to the article, Microsoft's new Xbox chatbot - we name it the 'Xbot' for now - is part of a larger effort by the Redmond-based company to apply AI to its Xbox products. At the moment of writing, Microsoft's new AI bot is being tested internally, and can quickly respond to support queries from Xbox users after starting with the question: "How can I help […]
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